Cancellation Before Dispatch: Customers can cancel their order before it is dispatched. To do so, they need to contact Natural Yum’s customer service via email or phone.

Post-Dispatch Cancellation: If the order has already been dispatched, cancellations are not accepted. Customers will need to follow the return and refund process instead.

Refund Process: Upon successful cancellation before dispatch, the refund process will be initiated. Refunds are typically processed within a few business days and are returned to the original mode of payment.

Non-Cancellable Items: Certain items may not be eligible for cancellation once ordered, depending on their nature or packaging. Specific details on non-cancellable items are usually provided at the time of purchase or can be clarified by customer support.

For more detailed information or specific queries, you can refer to their Terms and Conditions and Refund and Returns Policy​ (Natural Yum)​​ (Natural Yum)​.